Shipping policy

About delivery services zone

Our delivery services are currently only available to locations within continental India.

Shipping Rates and Processing Time Estimates:

Please allow 1-3 business days (Mon-Sat) of processing time.

 

The order cut-off time

The order cut-off time will be 12:00 AM India Standard Time (Kolkata) every day.

How do I check the status of my order?

When your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 48 hours for the tracking information to become available.

If you haven’t received your order within 10 days of receiving your shipping confirmation email, please contact us at

info@avicreations.in with your name and order number, and we will look into it for you.

Item not received:

If you’ve successfully placed an order and haven’t received it yet while the tracking status shows it’s delivered. you’d wish to contact the carrier to hunt out your Cover as once the item is Covered we have control over it (once it’s by the carrier), but if still persists kindly email us at info@avicreations.in

Change of Address

We cannot change the delivery address once it is in transit. If you need to change the place to deliver your order, please contact us within 24 hours of placing your order at info@avicreations.in

Tracking

Once your order has been shipped, your order comes with a tracking number allowing you to track it until it is delivered to you.

Cancellations

If you change your mind before you have received your order, we are able to accept cancellations at any time before the order has been dispatched. If an order has already been dispatched, please refer to our refund policy.

Parcels Damaged In Transit

If you find a parcel is damaged in transit, if possible, please reject the parcel from the courier and get in touch with our customer service. If the parcel has been delivered without you being present, please contact customer service with the next steps.

If you need help you can contact us using the details provided below:

Email: info@avicreations.in

Phone: +91 8791203089